ClickUp: Tasks, Screenshots, Email, Time

STAY CLEAR Once you have more than one user in the system ClickUp will lock you out of your data allowing users to create private content that the OWNER cannot access. This makes it too RISK prone for business. WAIT FOR CUSTOMER COMPLAINTS!!!!! as someone has missed a task and noone else has visibility.

Awful, Doesn't even login. Poor show for a great app. Very dissapointing. Don't bother.

Very high CPU load when time tracking is active. Had to deactivate the extension.

ClickUp typically hits the mark or misses it entirely. This app has so much potential, and was better, but two-sync being removed from gmail is very saddening. Most of their priority probably shifted to their new product CU Brain, which makes sense in terms of releasing a new product; however, it shifts capacity from their core product and essentially putting new features behind a separate paywall.

Showing the error code OAUTH_007, cant even log into my workspace.

I tried the new extension--takes entirely too long and you now cannot add attachments in PDF. Fix the PDF thing maybe it's good but this is supposed to go forwards not backwards. Adding emails with attachments was so important.

would be great if it ever worked!!!

not working again. new extension helps add tasks, but can't show on the email inbox the tasked emails as well as on the email itself like this extension which is great. please fix!!!!

Like the users and commenters I see around this same date. The app is great, but breaks too often. I get reliant on shooting off task from email, but when the app extension in gmail doesn't work, it makes me wonder if its worth paying for. Reaching out to customer service was no help. Already did the 4 steps repeatedly to get it to work and nothing happening. Wondering if there is another platform that is similar but can support Chrome better.

I agree with the other comments. When the extension works, it is a great tool to turn an email into a ClickUp task. The extension breaks way too often.

Just stopped working- have re-installed and re-loaded many times and not working. Can't track gmails for workspace.

I'd give it zero stars if I could. It's completely unreliable, needs to be reinstalled daily and just hardly ever works. It's honestly pathetic a company as big and popular as clickup has release something so poor for their customers. Don't understand why they don't fix it when these same problems have been noted for literally years and they sit by and do nothing.

They must have received literally thousands of pleas to fix this extension so that it continues working after a Chrome upgrade. Yet they continue to publish a broken extension. As paying clients we're very disappointed with this. Message the developers. Fix the extension. Read the uninstall survey - I'm sure hundreds of people have told you about this issue and it continues to be an issue for at least 3 years now that I know of. You're not a backyard operation. You have resources. You have thousands of paying clients. Get to work!

Just stopped - have re-installed and re-loaded many times and not working and super frustrating as need it for tracking all mails for workspace........!

When it works, it is an absolute gem. But the emphasis is when it works. It is super frustrating to find such good functionality, but not to be able to incorporate it in daily work as it appears to be unstable.

When the extension works it's incredible. Unfortunately, it stops worked about once a month and I have to remove and re-download it every time. This has been the case since I started using it over a year ago.

Broken again. This extension is a clear representation of clickup's product policy: lack of proper QA testing which causes things to break all the time and it's the users who are forced to do the QA work by spotting and reporting the bugs. They get fixed after a long while and on the next update, things break again.

This tool would be amazing if it actually worked. Basic features like syncing edits from the extension to ClickUp are unreliable at best. For example, I can open the same notepad item in both the extension and the ClickUp app, but edits made in the extension are not reflected in the note when opened in ClickUp. In fact, ClickUp eventually overwrites the edits with its last saved version. Which makes taking notes in the extension pointless if I want to access them later. I’ve deleted and reinstalled the extension, logged out and back in, cleared caches and cookies, and repeated tests several times. If ClickUp fixes this syncing issue I’d happily use the extension daily and update my rating to 5 stars.

As the rest of the lot is the same here, it stops working all the time... 8 months later still having troubles, it works for a while and then boom empty window or something like that again, luckily I'm not experiencing any performance issues

Be warned that this extension can eat up CPU cycles like you would not believe. This extension was single-handedly bringing my 2020 iMac to a crawl. I expect something is screwy about how it's parsing/checking page content.

The extension is not working. It keeps disappearing from Gmail when it opens it is just a blank window. I know that company works on new one, but when will be it availble? Current one does not work

Loved using this extension but now as most have reported, blank pop-up and removed from all emails previously linked. I have tried everything but nothing works. Hopefully this gets sorted out soon.

keeps disappearing from my gmail, and not clear how to put it back!

Massive CPU/battery drain on my M3 Macbook Air...unfortunate. I guess it's not a priority for ClickUp management.

Current version of the extension causes my chrome to run at up to/over 140% CPU power. (Chrome is at 7-9% without the extension running). Is a useful extension if it worked properly (creating new tasks directly from emails was great in the past), but now my comp currently overheats and massively slows down when its on, reducing my productivity. Needs some proper investigation from their team and a new, performance tested version released.

I like the extension. I like the functionality. But I cannot use it because it causes my browser to eat tons of CPU power. When the extension is uninstalled, Brave runs at around 3-10%. When it is installed, it shoots up to over 144%. Similar results with Chrome. This extension is "free," at the hidden expense of reducing the life of your laptop due to overheating.

Completely stopped working - just get a white screen. Tried reinstalling etc. Completely sabotaging the habit / process i had implemented for myself.

The extension is great when it works, but it is constantly crashing and needing reinstallation. Now it doesn't even work at all and just gives blank white pop ups when trying to install and login.

Intermittently working, and then now I can't access the extension within my email completely!

Stopped working in Edge with their latest update. 😒

It should be reinstalled at least once a month. It's frustrating.

Why is this extension, and by extension, ClickUp in general, only rated at 2.x stars? Makes me nervous about even trying the app.

It's frustrating (and ironic) that an app I pay for that promises efficiency wastes so much my time on a frequent and regular basis deleting and reinstalling the Chrome extension because it keeps failing. I've long given up reporting it.

Time tracking is buggy - doesnt stop, cannot be extended with comment

Please update this extension! I'm tired of having to remove and reinstall. I want to love ClickUp but there are so many bugs lately it's frustrating.

Same as all of the previous reviews, it's very buggy! Cannot trust this extension.

Very bugy, always have to reinstall after a few weeks. Also date picker is bugy, and you cant set the priority while creating the task?

As many others have said over a long period, it's good when it works but every few weeks it breaks and needs to be reinstalled.

Constantly having to uninstall e install again..stops working out of nowhere

Given how buggy the time tracker in the click up web app is, I can only imagine how buggy this extension must be. The click up support isn't much of a help either. Really disappointed.

It's super glitchy and constantly having to uninstall and reinstall!

Everyone is saying the same thing here and yet the Clickup PMs aren't taking this up as a priority. Pros - everything at the same place. Cons - it is too buggy and the extension's dialog box freezes or becomes blank after a while, so I finally need to uninstall the extension and install it again.

Unhappy about always needing to reinstall. For it to work (maybe) for unpredictable amount of time. I love ClickUp, but, desperately unhappy about this supporting feature.

Great when it works, but it never works... I've had to uninstall and reinstall a LOT. After reinstalling today, I can't put anything past 31/12/24 for the due date but I've yet to perfect a time machine so that due date won't work for me.

IF YOU WANT TO RETAIN OUR BUSINESS AND OTHERS, AS SHOWN IN THE COMMENTS HERE, FIX THE EXTENSION. ENOUGH IS ENOUGH.

PLEASE, PLEASE stop spending time developing AI add on tools and look at the basics. This is meant to be a productivity tool and as you can see from the comments, a lot of peoples time is wasted by having to regularly reinstall this extension. Great tool when it works, but a waste of time when it goes wrong (which it frequently does). Come on put the development effort where it is needed.

As others have stated, it stops working all the time. You have to delete it and add it again to get it to work. This is causing a loss in productivity. ;-(

This is one of the worst "features" of an otherwise great product. It fails so consistently as to make our work harder and impede our productivity. If it isn't fixed soon we may have to find another project management system. Sorry Clickup, but between your terrible second attempt at a mobile app and this useless, time-sucking extension, you're close to losing a customer.

Can't assign due dates past December 31, 2024....and we are almost done with January.

Pretty disappointing. Now sure how to even compensate for the lack of operation of this add-on. If I can't communicate directly between my browser and my project management solution then...I do not have a project management solution. I have a complete project management roadblock. Would love to know if there is a workaround to create tasks from emails or from the browser screen.