Dialpad Chrome CTI icon

Dialpad Chrome CTI

by Dialpad, Inc

v0.1.39 Updated Mar 13, 2026 992KiB
CWS
40K
Users
★ 3.21
14 reviews
#2991
of 207.5K
social
#113 of 5.9K
Recently updated

Description

The Dialpad Chrome Extension makes calling and texting in your Chrome browser a breeze. Seamlessly click to call or text any phone number that appears in your browser and access powerful Dialpad features including your communications history, contact profiles, and call center status without leaving Chrome. Users can set up the Chrome extension in minutes and choose to use the extension in multiple preset apps without any additional configuration. Click to call and text: Hover over numbers within your chrome browser tab to seamlessly dial and send messages with Dialpad. Click on Dialpad links even when they are not recognized as hyperlinks. Chrome CTI dialer: Use the CTI to make and receive calls without leaving Chrome. Choose to set your call center status, set yourself to do-not-disturb, manage your contacts, and view all your recent communications history all within the dialer. Effortless setup: Use the CTI with preset websites. No additional configuration needed. Customizable settings: Opt out of preset websites or set up your own through your Dialpad web settings. Getting started: 1)Download the extension 2)Click on the Puzzle Icon (Extensions) on the top right 3)Click on Dialpad CTI Extension 4)Log-in 5)Make sure you are on a Google website/domain* and refresh your browser tab 6)Click on Dialpad CTI Extension again and ‘Launch CTI’ Note: For websites that are not included with the package, like your own company page or preferred website/email/system, you’ll need to add the domains to your Dialpad Settings first. Please refer to this article (https://help.dialpad.com/hc/en-us/articles/4496324816795) to get started.
Dialpad Chrome CTI screenshot 1

Reviews (6 cached)

★☆☆☆☆2025-09-07
R.E Hunter

Asbsolute trash which is incredible.

★☆☆☆☆2024-02-28
Cole Oliver

Probably the worst extension of all time. Dialpad has no clue how to troubleshoot issues related to the click to dial functionality. They are literally just googling their support docs that I've already read while I'm on the phone with them. Pretty sure this might be the first time that this particular "support agent" is hearing about the CTI extension. POS.

★☆☆☆☆2023-12-21
Ryan

The integrations are extremely finicky and unreliable. Paid ~$200 for a month of them trouble shooting their product without resolution. Got escalated to another tech support person when we went to cancel who wanted to start over troubleshooting. JustCall worked immediately and was cheaper.

★☆☆☆☆2022-07-05
Stephen Drew

It doesn't work, when you click "Launch CTI" nothing happens

★☆☆☆☆2022-05-18
Ryan Bunts

Doesn't work

★☆☆☆☆2022-01-24
Farrah Evans

For some reason I can't get the CTI to open even after clicking the button that says "Open CTI".

Permissions (7)

Permissions

contextMenus Can add items to the right-click menu enterprise.hardwarePlatform identity Can use your Google account identity notifications Can show desktop notifications scripting Can inject scripts into web pages storage Can store data locally in your browser tabs Can see your open tabs and their URLs

Details

Version 0.1.39
Updated Mar 13, 2026
Size 992KiB
First Seen Mar 30, 2026