Description
Reviews (20 cached)
I'm the developer on a web application internal to my company. There are no phone numbers displayed in the application GUI yet the 8x8 Web Dialer is highlighting other numbers in the Web GUI to offer to dial the number. How to I disable the 8x8 Web Dialer for my whole web application? I know how to disable it in my own browser. I need to be able to disable it in the web server running my application for every user.
working perfectly until it updated / now doesnt work at all / tried calling twice into customer support, both times they just hung up
ZERO SUPPORT (It seems)
can't wait to get out of my contract.
Has stopped working
It bugs out way too often to be useful. might as well just type the number in yourself
The extension has recently stopped highlighting all phone numbers on web pages. This may have occurred as a result of a recent chrome update. Can someone please look into this?!
Doesn't work in Google sheets. Doesn't work in infusionsoft. Doesn't work when I google a number. Pretty much pointless for all my needs. Needs to be rethought. Development should consider having a highlight+F6 feature like Ring Central.
it was working fine until today. Now I get an error when I click on a phone number.
Cannot see extension... Chrome Web Store shows that it was added, but cannot find the extension!
Doesn't highlight anything and after clicking a number in Chrome, I always get a popup that says "Make Call From" and I have to select 8x8 again...
Moves the number about 25 spaces over causing alignment issues. Goes from (555)555-1212 to _________________________(555)555-1212
It seems they forgot about this extension, it use to work fine now its mess and cant be fixed.
Doesn;t even seem to work with Chrome now...
Needs to have some basic options for sites and situations to not run the Add-On
Hi, Because the extension adds a link to an existing text it causes problems in our Intranet websites that rely on an numbers that are not necessarily phone numbers. Is there a way to filter out websites in the extension?
If you're writing an email, I use gmail, and type a phone number, the cursor jumps to the beginning of your text after you finished writing the phone number. A few glitches.
Its useful but i removed it because it auto dials and sometime you click a number by mistake while in a call providing assistance to a customer and then you accidentally hang up on your customer, so no good unless if they make it not auto dial.
It does the job but seems to have a big bug. When I hit a page with phone numbers the click to pop icon continues to show up repeatedly until I close the window. (rather than just 1 little phone icon, I end up with dozens.) I imagine this will cause a problem if a page with a phone number on it is left open. I've used the Google Voice plugin and just have it point to my 8x8 number but this extension requires a workstation install. If I log into chrome on a different computer than what I normally use the plugin doesn't work. Seems like this should be integrated with Virtual office or work like GV plugin. Get the repeating script thing fixed and I'd go up to 4 stars.
I work for 8x8 Support and I get a lot of calls from Allstate customers using web based file management software (my most recent issue involved 'Myriad') where the web dialer will recognize ANY string of numbers (policy numbers, account numbers) as a phone number which not only triggers VOD and dials the number but makes it impossible to open the links because they're formatted as number strings. So far, the only solution is to disable the web dialer completely in Add-Ons. This completely negates the purpose of eAgent/Click2Pop integration and makes 8x8 look bad when I can offer no other solution. An option to only recognize phone numbers in brackets, or some other configurable option would be a lifesaver.
Permissions (5)
Permissions
Details
| Version | 2.9.0 |
| Updated | Nov 5, 2025 |
| Size | 132KiB |
| First Seen | Mar 31, 2026 |