Mindgrasp AI Chrome Extension

Honestly would give 0/5, but I needed to put a star in order to make a review. This platform does not do anything it says it would do. I get a generic message that does not produce ANY results on the entire platform. They refuse to refund my payment, everything that I have done for "support" has not gotten me anywhere. DONT waste your time or money.

The extension is terrible. I was under the assumption that this extension would work on blackboard as it is one of the platforms it is able to work with. But every time I try to generate any notes on any of my lectures, the thing doesn't work. It just comes back with the same generated text message: "Browser Compatibility with Blackboard Internet Explorer is compatible with Blackboard, but may not function optimally. Users are advised to select alternative web browsers for a better experience, such as Google Chrome or Mozilla Firefox. If users choose to proceed with Internet Explorer, they do so at their own risk. Multi-Factor Authentication (MFA) MFA introduces an additional layer of security by requiring a second form of verification beyond the username and password. Users must complete two main steps for registration: The authenticated device will generate a 6-digit code for future logins. User Interface for MFA Registration The registration modal contains clear instructions for users, indicating both visual and auditory steps to help with the process. Users can copy the secret key easily through a dedicated button, which also provides feedback confirming the action. The interface includes a loading spinner that indicates when the user is processing the verification. MFA Verification Process After completing registration, users must enter the generated 6-digit code during the login process. The interface checks if the input code is valid and will enable the submit button once six digits are entered. The back button allows users to return to the previous page, maintaining user navigation flexibility. Accessibility and Support The content includes references to help resources for staff and students, emphasizing importance in providing support. Users needing assistance are directed to their Service Desk for queries related to technical issues or clarity on authentication processes. Accessibility statements are provided to ensure that the system is usable for all individuals. Additional Features Users are given options for third-party authentication through SAML, aligning with university policies for securing access. Users must use the same credentials as they would for other university systems like email or Microsoft Teams to log in through SAML. A help section is available for both staff and students, promoting user understanding and support for the platform." I honestly can't believe I've paid this much and for an extension that doesn't even work. I use Chrome, have javascript enabled and every other extesion I have turned off to make sure nothing interferes with it, and yet nothing I have tried works. I love the mindgrasp website and how useful it is but oh my goodness this extension has been the worst thing I've ever used. Genuinely want my money back.

The extension worked at the beginning (it helped me successfully generate smart notes for 3 of the Panopto videos). However, I don't know what happened that it can generate smart notes on the extension but failed to sync to Mindgrasp. I tried restarting my computer and removing and adding back the extension, but none of these worked. This really wasted a ton of time that I could have used studying on my own.