Alga - AI Ticketing Assistant for MSPs icon

Alga - AI Ticketing Assistant for MSPs

by Nine Minds LLC

v0.0.0.32 Updated Aug 14, 2024 828KiB
CWS
128
Users
★ 3.60
5 reviews
#11753
of 49.1K
tools
#2609 of 12.2K
⚠️Not updated in over a year ⚠️Requests 2 sensitive permissions

Description

Alga is a free Chrome extension that uses integrated AI to assist IT Technicians and Managed Service Providers who use ConnectWise to manage help desk service tickets. By downloading Alga, you agree to our privacy policy. Alga helps improve SLA response times and combats IT technician mental fatigue. Features: Ticket Title: Get intelligent new titles for service tickets based on their content. Summary: Receive a synopsis of the ticket's history. Categories: Ticket categories are automatically generated. Giving Advice: Get real-time advice on how to handle tickets. Writing Responses: Generate customer-ready responses with a single click. Requirements: Alga works with ConnectWise on any Windows, Mac, or Linux computer running Chrome, and supports on-prem ConnectWise users!
Alga - AI Ticketing Assistant for MSPs screenshot 1Alga - AI Ticketing Assistant for MSPs screenshot 2Alga - AI Ticketing Assistant for MSPs screenshot 3Alga - AI Ticketing Assistant for MSPs screenshot 4Alga - AI Ticketing Assistant for MSPs screenshot 5

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Permissions (3)

Permissions

cookies Can read and modify browser cookies storage Can store data locally in your browser webRequest Can observe and analyze network traffic

Details

Version 0.0.0.32
Updated Aug 14, 2024
Size 828KiB
First Seen Mar 22, 2026