Description
Reviews (6 cached)
Add the extension, set it for 10 seconds, saved and waited and waited and waited. Zendesk never refreshed, not a single blink. Very disappointed.
The idea of this extension is great, but in execution it does not behave reliably. For me personally, it works but every time I reopen Chrome the refresh interval resets to 10 seconds. For other people in my organization, reopening Chrome stops it from working entirely until the user opens it and clicks Save again. It would be great if the developer(s) could update the app. Once it's working consistently I think it will be very helpful!
A notification/sound when receiving new tickets & stop functionality would add more value to it.
I have the same issue worked great for a long time but now it does what it wants to do. I did find a work around but you have to do it once a day change the refresh time and it works all day fine.
This extension was great when i forst installed it (used in Chrome), but im not sure if the extension is broken or if chrome updates have broken it. But now it doesnt work properly. sometimes it refreshes and sometimes it doesn and i still have to manually refresh. whcih of course after using it fopr almsot a year with no issues means i forget on occasion and new tickets will just sit there.... very frustrating... fix this shite. seeing as Zendddesk CLEARLY is nnever going to create this function within Zendesk ticketing system
Works but only seems to run when the window is active (running it in Edge)
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Details
| Version | 0.1.5 |
| Updated | Jan 3, 2025 |
| Size | 19.62KiB |
| First Seen | Mar 27, 2026 |