Zendesk Refresher icon

Zendesk Refresher

by booleanbean

v0.1.5 Updated Jan 3, 2025 19.62KiB
CWS
10K
Users
★ 4.22
23 reviews
#4558
of 172.7K
workflow
#1383 of 26.6K
⚠️Not updated in over a year

Description

Upon installation, this extension will check if the site visited is a ZenDesk support domain. Once it detects you have, it will inject a script to refresh the ticket count automatically so that you know when a customer has responded or created a new ticket. You can change the amount of time between refreshes by clicking the extension icon. This extension is open source and no data is collected. Select "Website" to the right to view the code. Update 0.1.5 changes: - Simplified extension logic to not require as many permissions - Removed PayPal donate button Update 0.1.4 changes: - Fixed issue with interference with CC - Removed history permission and replaced with webNavigation permission
Zendesk Refresher screenshot 1

Reviews (6 cached)

★☆☆☆☆2025-11-18
Carlos Scogliera

Add the extension, set it for 10 seconds, saved and waited and waited and waited. Zendesk never refreshed, not a single blink. Very disappointed.

★★☆☆☆2024-09-11
Daniel Bernens

The idea of this extension is great, but in execution it does not behave reliably. For me personally, it works but every time I reopen Chrome the refresh interval resets to 10 seconds. For other people in my organization, reopening Chrome stops it from working entirely until the user opens it and clicks Save again. It would be great if the developer(s) could update the app. Once it's working consistently I think it will be very helpful!

★★★☆☆2024-09-17
Mohammed Billaluddin

A notification/sound when receiving new tickets & stop functionality would add more value to it.

★★★☆☆2024-04-11
Rob Joe

I have the same issue worked great for a long time but now it does what it wants to do. I did find a work around but you have to do it once a day change the refresh time and it works all day fine.

★★★☆☆2023-07-31
The MacDaddy

This extension was great when i forst installed it (used in Chrome), but im not sure if the extension is broken or if chrome updates have broken it. But now it doesnt work properly. sometimes it refreshes and sometimes it doesn and i still have to manually refresh. whcih of course after using it fopr almsot a year with no issues means i forget on occasion and new tickets will just sit there.... very frustrating... fix this shite. seeing as Zendddesk CLEARLY is nnever going to create this function within Zendesk ticketing system

★★★☆☆2023-07-19
Dries Roggeman

Works but only seems to run when the window is active (running it in Edge)

Permissions (1)

Permissions

storage Can store data locally in your browser

Details

Version 0.1.5
Updated Jan 3, 2025
Size 19.62KiB
First Seen Mar 27, 2026