ConXhub icon

ConXhub

by Riptec Ltd

v2.1.1 Updated Dec 13, 2024 680KiB
CWS
88
Users
★ 5.00
2 reviews
#53875
of 170.1K
workflow
#10971 of 26.2K
⚠️Not updated in over a year

Description

A conXhub Call Centre widget to allow Agents to manage Inbound & Held Calls via their connected device. The Widget lists each Inbound Call with; Callers Phone Number, Called Number & Identifier Name and uses a coloured dot to determine current status: Blue - Call on Hold awaiting Agent Red - Call Answered by another Agent Green - Call selected by Agent Once a call is selected it is passed to the Agent's mobile phone. An Api stores relevant data to be used in conjunction with the Companies CRM system, potentially opening the relevant page for the Agent. Buttons within the widget allow agents to refresh and clear existing data, as well as log out. A badge attached to the widget icon lists the current number of calls on hold. The list is opened and closed by simply left clicking on the Widget Icon. The widget is only available to registered conXhub users - for further information please email info@riptec.net
ConXhub screenshot 1ConXhub screenshot 2ConXhub screenshot 3

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Permissions (3)

Permissions

contextMenus Can add items to the right-click menu offscreen storage Can store data locally in your browser

Details

Version 2.1.1
Updated Dec 13, 2024
Size 680KiB
First Seen Mar 30, 2026