MyGlue Chrome Extension

Worse Password Management tool out there, I would rather use the built-in browser password manager over this. Does not autofill whatsoever and have to fight between the browser password manager when it's supposed to take it's place.

Has to be the worst password manager I have ever used. Even a built-in browser password manager far exceeds MyGlue's functionality - Mobile app search function is practically useless. Hardly ever returns a result, event when searching exact match terms - There is not way to update a password that needs to be changed from the add-in. You have to log into the web portal instead - Does not flag potential duplicate accounts - Fails to auto-fill usernames on some sites, but no way to manually trigger the function to learn the correct field. - Search feature is hit or miss in the browser extension. It has gotten better, but still does not always return relevant items - Issues with authentication between the plugin and the web-app. Sometimes it is not possible to access both experiences while logged into the other - Does not accept user feedback directly from the user base. Relies on admins to pass along feedback to Kaseya DO NOT RECOMMEND.

Poor application. Don't auto fill the pages. I needed to copy and paste the credentials all the time. I don't recommend.

The point of a password manager is that you don't have to remember passwords yourself, but with this extension I still have to for some applications I use often. The problem is mostly single sign on for me. I click on login, the website (app.eu.myglue.com) will be opened in a separate tab for login, I see that I'm logged in, then the tab will close again and nothing happens. No credentials filled and extension is still not logged in. When I go to the website (app.eu.myglue.com) myself, login and go back, the extension seems to be logged in. However I can refresh the page all I want or open it in a new tab, but no credentials are automatically filled still. Only after a while (10 minutes or so) it'll start auto-filling credentials. So then you try to search manually in the extension for the credentials you need, but you have to remember the start of the name or url, because it will only match on start. For example you will not find your credentials for 'account.example.com' if you type 'example' in the search bar. You have to start with 'account'.

We switched from LastPass (for obvious security reasons) to MyGlue for password management. I gave it a year of use to shake off any initial negative views because it was "different that what I'm used to". Here are my observations: • Single Sign On doesn't always stick the first (or second, or third) time. • The extension injects CSS into places it shouldn't be. As a web developer, I know this is really easy to control, so I can only assume it is a lazy attempt to put together a browser extension. • The extension doesn't let you edit your passwords, but rather redirects you to the website to do so. • It still shows Archived passwords in the list of regular items without indicating that it is any different. Couple this with my organization's decision to not let any of us delete passwords and it leads to a very bad user experience. • It doesn't give you the option to update a password when it detects that it may be different than what you already have for that site. Sometimes I think it would be better to just use the browser's built-in password manager.

This application is overwriting the CSS of websites that do not belong to MyGlue/ITGlue/Kaseya.

This extension overrides fonts and other styles in websites that I browse. I've noticed it injects CSS styles into the global scope. This is against the best practices.

doesn't support SSO logins required to get the extension signed in.

On some websites it works exactly how it should. On other websites, the extension is causing username and/or password boxes to disappear, completely breaking the login process.