Resolvi - Warranty Management

Resolvi for Richpanel helps customer support teams review Shopify warranty claims without leaving their helpdesk. If your team uses Richpanel for customer support and Resolvi to manage warranty claims, this extension brings key claim information directly into your support workflow. Instead of switching back and forth between Richpanel and the Shopify admin, the Resolvi extension surfaces relevant claim data right where your team is already working. What it does • Displays Resolvi warranty claim details inside Richpanel • Lets support agents review claim information without opening Shopify • Reduces tab switching and speeds up customer support responses • Keeps your team focused on resolving customer issues faster Who it’s for This extension is designed for Shopify merchants using the Resolvi app and Richpanel helpdesk. Requirements • A Shopify store with the Resolvi app installed • Access to Richpanel support platform